At Insureray Tools, your satisfaction is our priority. We stand behind our products and want to ensure you have the best experience possible. We are pleased to offer a 14-day money-back guarantee for all new purchases of our digital tools. If you find that our product does not meet your needs for any reason, you are eligible for a full refund within 14 calendar days of your original purchase.

To request a refund, please contact our support team by sending an email to [insert your support email, support@insureray.com within the 14-day period. In your message, please include your full name, the email address used for the purchase, and your order number so we can process your request efficiently. While not required, we appreciate any feedback you can provide, as it helps us improve our products for everyone.

For our subscription plans, this 14-day guarantee applies specifically to your initial payment. We do not offer refunds for subsequent subscription renewal charges. To avoid future expenses, you can cancel your subscription at any time through your account dashboard. We will always send a reminder email before your renewal is processed.

Once your refund request is approved, please allow 5 to 10 business days for the transaction to appear on your original method of payment. After the refund is complete, your license for the tool will be deactivated, and you will no longer have access to the product, its updates, or support.

Please note that this policy does not apply to refund requests made more than 14 days after the purchase date, nor does it cover subscription renewals or any fees for custom services.

If you have any questions about our refund policy, we encourage you to reach out to us